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Removing a company

Last Updated: March 7, 2024

You can add and remove companies on the fly but bear in mind, billing for paid companies applies until the end of the billing period.  Should you delete a company account before the end of the billing period, you will still be billed until the end of the billing period.  Additionally,  SmartSaaS will retain any...

Multiple companies

Last Updated: March 7, 2024

A user can have multiple companies associated to their account, bear in mind each company has its own separate billing account.  The billing amount depends on the number of users within the company. If the company contains 3 users, you will be billed for 3 users.  Users who are associated with a paid company account...

User billing

Last Updated: March 7, 2024

Users within your company hierarchy are billed on an individual basis.  When a user is added to your company, the company subscription amount increases by one license and vice versa.  Billing for an additional user will stay in effect until the end of the billing period or month, whichever of the two is sooner. 

Removing a user

Last Updated: March 7, 2024

You can easily remove users by deleting them from the hierarchy.  Said user will then lose all permissions to access the data, and will no longer be able to see the company in their user accounts.  You can re-add the user but you will once again need to set the appropriate permissions for them.

User management

Last Updated: March 7, 2024

Each user can have different permissions depending on their department and their roles within the organisation. If you want to assign different roles to users, you can drag from any user to the target user creating a link between the two. If the user being linked from already exists in the hierarchy, the new user...

Adding a user

Last Updated: March 7, 2024

To add a user simply type in the email address of the user and if they are already on the system just tap their profile photo. Don’t worry if the user is not on the system, simply type in their email address and we will send them an invite.  You can even add multiple users...